Work · Retail & e-commerce

Omnichannel retail — inventory, promo, and cash in sync

A multi-channel brand needed a demand and cash view that connected POS, 3PL, and marketplace events so merchandising and finance could stress-test the next campaign.

Channels combined

5

POS, DTC, wholesale, 3P

Assortment health

SKU-level

A/B carry decisions

What-if promos / season

12+

Scenario runs

KPIs are illustrative / representative — not audited client guarantees.

Challenge

Peak-season surprises came from lags between sell-through, inventory, and ad spend, making “safe” promotions expensive and slow to plan.

Approach

We built a margin-forward dashboard: weekly demand bands, pack-level inventory, and a rolling cash view so trade spend could be rehearsed with guardrails.

Design decisions

  • Promo rehearsal mode with spend guardrails
  • Demand bands instead of single-point forecasts
  • Cash view tied to receipts, not vanity GMV

Representative views

Concept frames below are anonymised representations — not production screenshots.

MRR horizon · 12 mo$82.4k+18% traj.
Representative concept · illustrative data
Margin bridge · illustrativeRevExpChurnCostMargin
Representative concept · illustrative data
Constraint alerts · liveSupplier slip · Tier ALead time +9d vs planCapacity watchLine 2 at 94% utilisationForecast stableWithin ±3% of baseline
Representative concept · illustrative data

Outcomes

  • Brought store, online, and wholesale levers into a single “promo rehearsal” view
  • Gave the CFO a rolling 8-week working-capital forecast tied to receipts
  • Enabled ops to pre-stage buy decisions around demand bands—not gut feel

More work

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